常见问题

我们是来帮忙的

If your question is not answered her, please contact the medical center you usually visit.

找到一个地点的电话号码

我怎样才能转介给专科医生?

If you need assistance from CFMC for a referral, we would be happy to refer you to a specialist or recommend one for you.

If you have questions about the status of a referral or need it to be renewed, 打电话给您访问的CFMC地点.

我怎样才能得到我的医疗记录副本?

An Authorization to Disclose Protected Health 信息 form will need to be completed. These may be obtained at the center you usually visit or by calling Medical Records at 270-858-6655 ext. 2341.

You will be asked to present your photo ID upon requesting and picking up your record.
The Medical Records Representative will contact you once your records are ready for pick up.
The Center will not allow anyone other than the patient or legal representative on file (parent, 法定监护人, 等.)去取记录.

要多久才能拿到我的记录?

Requests are processed in the order they are received. Please allow 7-10 business days from the date that the signed request is received for records to be mailed. If you need your records immediately or you prefer to pick them up in person, 请致电270-858-6655分机.2341. Please remember that photo identification is required when picking up medical records.

我的记录要收费吗?

The KY state law allows the patient to receive one free copy of their medical record. If additional copies are requested, you will be charged a reasonable fee for the copies. Payment is required before copies can be received.

Can I mail or fax my proof of income, address, or insurance?

No. The patient is required to sign the statement verifying the income, 家庭规模, and insurance information provided is accurate and complete after updating their account. Only the patient, parent, guardian, or legal representative may sign this statement.

What documents do I need to provide to be eligible for the Sliding Fee Scale?

For patients who do not have private health insurance coverage or who may be unable to pay the full fee for services rendered at any of our CFMC, 公司. 诊所，我们提供滑动收费折扣. 点击这里查看我们的滑动收费表. It is the responsibility of the patient to provide the evidence of eligibility to participate in this program. To do so, patients should bring at least one of the following to the health center:

本年度1040税表
工资支票存根
失业存根
A letter (on letterhead stationery) from your employer stating current salary/wages *
A letter of reference from a 501(c)(3) non-profit organization on their letterhead may be accepted if none of the above are available.

我的处方怎么补药?

Please call your local pharmacy for a refill. If there are no refills available, the pharmacy will contact your provider. 如果处方不能重新配药, the pharmacy will advise you to contact your provider to schedule a visit. 麻醉品不会通过电话补充. All narcotic refills require an office visit.

What do I do if I am sick when CFMC is closed?

For emergency care, please call 911 or go to the nearest Emergency Department at a local hospital. If you or someone you know is struggling with a mental health emergency or in crisis, 可以得到帮助. Please call/text 988 or go to your nearest emergency room.

第一选择即时护理 in Columbia is open Monday through Sunday from 8:00 AM to 8:00 PM. 第一选择即时护理 in Whitley City is open Monday through Sunday from 8:00 AM to 6:00 PM. Our immediate care clinic offers treatment for a wide range of non-life-threatening illnesses. 医务人员总是在现场, so patients can be sure that their treatment will be professional and with as short a wait time as possible.

Our 第一选择即时护理 locations are a convenient, quick alternative for treatment of common illnesses and injuries. 治疗的常见疾病包括过敏, 鼻窦, 冷, 流感, 咳嗽, 支气管炎, 恶心想吐, 呕吐, 腹泻, 喉咙痛, 链球菌性喉炎. Injuries treated include cuts, scrapes, eye and ear injuries, sprains, and strains. Sports physicals, 流感 shots, and diagnostic lab testing are also offered.